01 · Brief
Listen
A call, a WhatsApp voice note, or a form. We ask who it is for, what must happen, what already exists, and the date that actually matters.
Home / Process
How we work
A project should feel boring in the best way.
No surprise invoices. No silent fortnights. You always know what is being made this week and what we need from you.
02 · Scope
Write it down
Pages, features, fee, timeline, and what is out of scope. You approve this before design goes deep.
03 · Design
Show the pages
Structure first, then the look. You comment on a shared link. We do not hide work in a private file for three weeks.
04 · Build
Staging URL
You click the real forms on your phone. Copy, photos and the odd legal line get replaced as they arrive.
05 · Launch
Domain, SSL, mail
DNS cutover, certificates, inboxes, and a check that Google can see the new site.
06 · After
Thirty quiet days
Small fixes included. Then a care plan if you want us to keep the keys warm.
What we need from you
Decisions and materials, not daily stand-ups.
A decision-maker
One person who can say yes to copy and layout.
Words and pictures
Or permission for us to draft and shoot placeholders you will replace.
Access
Domain, hosting and Google Business — when it is time, not on day one.